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Burundi Case Study: Addressing the Drivers of Ethnic Conflict within the Model of Financial Services Delivery

As the third case in a series for the Accelerated Microenterprise Advancement Project Knowledge Generation microfinance amid conflict research theme, this case study on Burundi highlights the work of Turame, a microfinance institution (MFI) created by World Relief. The Burundi case study highlights an MFI that integrates conflict-resolution training within its institutional-development (including loan officer training) and its community bank lending methodology. This approach addresses the community-level drivers of conflict while building systems and an institution that improves ethnic relations.